HDFC Home Loan Customer Care Number: HDFC Bank is India’s largest private sector bank, serving millions of customers across the country. If you are a customer of HDFC Bank and need help, you can easily contact the bank’s customer care. In this article, we will guide you through the step-by-step process of reaching HDFC Bank Customer Care through IVR.

HDFC Home Loan Customer Care Number

Step 1: Dial the HDFC Bank Customer Care IVR number

To reach HDFC Bank Customer Care through IVR, you need to dial 080 1606161. Make sure you have your registered mobile number with you as it will be necessary to verify your account details.

Step 2: Select your preferred language

Once you dial the number, you will hear a message in Hindi and English. After the message, you will be asked to select your preferred language. You can select English by dialing 1, Hindi by dialing 2, and Kannada by dialing 3.

Step 3: Select the service you need

After selecting your preferred language you will be presented with several options. Here are the available options and what they are for:

1. Dial 1 for details of bank account, credit card, loan, or any other services.
2. To report a lost or damaged card, dial 2.
3. Dial * to change the language.

Step 4: Select the service you want

After selecting option 1, you will be presented with several sub-options. Here are the available options and what they are for:

1. Dial 1 for bank account details.
2. For credit card details, dial 2.
3. For loan details, dial 3.
4. For Demat account details, dial 4.
5. For pre-paid or forex card details, dial 5.
6. To return to the main menu, dial 8.

Step 5: Contact a loan specialist

Dial 3 if you want to speak to a loan specialist about your home loan questions. Your call will be directed to the loan department and you can speak directly to a loan specialist.

Alternatively, you can dial 18002583838 if you want to lodge a complaint. Once you dial this number, a voice message will greet you with a disclaimer that only complaint-related issues will be considered. Then, your call will be connected to a personal banking executive and upon request, he/she will transfer the call to the loan department.

 Different Ways to Reach HDFC Bank Customer Care

HDFC Bank is a leading private sector bank in India that provides various services to its customers. If you are an HDFC Bank customer and need help, there are several ways to reach HDFC Bank Customer Care. In this article, we are going to discuss the various ways to reach the customer services of HDFC Bank.

Grievance Redressal Cell

You can contact HDFC Bank Grievance Redressal Cell by dialing 1800 22 4060. This number can be used to register any complaints or grievances.

NRI Account Opening Form

If you are a Non-Resident Indian (NRI) and want to open an account with HDFC Bank, you can fill out the NRI Account Opening Form on the HDFC Bank website.

Missed Call Banking

You can also use the missed call banking service offered by HDFC Bank. To avail of this service, just give a missed call to 91 928920017 from your registered mobile number and you will receive an SMS with your account balance details.

SMS Banking

Another way to reach HDFC Bank’s customer services is through SMS banking. To avail of this service, send an SMS with the message ‘HDFCHOME’ to 56767 from your registered mobile number, and you will get a list of available services.

Online form for registration of home loan inquiries

HDFC Bank provides an online form that you can use to lodge home loan-related queries. These forms can be obtained from the HDFC Bank website.

Service Request

If you have a service request, you can submit it through the HDFC Bank website. Just log in to your account and go to the ‘Service Request’ section.

Customer Center

You can also visit HDFC Bank Customer Center for any query or issue resolution. The Customer Center is located at Empire Plaza I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli West, Mumbai – 400 083.

Online email form

You can also fill out the online email form on the HDFC Bank website to reach customer services. Just provide your contact details and describe your query or problem.

Virtual Query Assistant

HDFC Bank also offers a virtual query assistant called EVA. You can chat with Eva to get quick and efficient help with your queries.

If you want to contact HDFC Bank Customer Care, you can dial the following toll-free number from your mobile or landline:

Grievance Redressal Cell: 1800 22 4060

Missed Call Banking: 91 9289200017

SMS Banking: Send SMS ‘HDFCHOME’ to 56767

Apart from these toll-free numbers, HDFC Bank has customer care numbers for various cities in India. Following are some statistics of major cities.

Ahmedabad: 079-64807999

Bangalore: 080-64807999

Chennai: 080-64807999

Hyderabad: 040-64807999

Kolkata: 033-64807999

Mumbai (Home Loan): 022-64807999

New Delhi: 011-64807999

Pune: 020-64807999

If you are an NRI, you can fill out the online form for opening an NRI account on the HDFC Bank website. You can also use the virtual query assistant, EVA, to get answers to your queries or chat with customer service executives online.